Reference

What You Agree to When You Use r77bd

These terms set out the rules that apply to your account on r77bd — how it is opened, how it is used, and what happens if something goes wrong.

Account EligibilityWallet & Payment RulesbKash · Nagad · RocketAccount Suspension PolicyGoverning Jurisdiction
r77bd What You Agree to When You Use r77bd
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they have been applied to your account, our support team is the right place to start. Queries about account suspension, wallet verification, or eligibility are handled through the same channels.

Team online

Live Chat

Open the chat window from your account dashboard to speak with a support agent about any terms-related question on your account.

Email Support

Send a written query to our support address for formal terms concerns or account review requests. We respond to every message.

Account Help Centre

The help centre covers common terms questions — account eligibility, wallet rules, and what to do if your account is flagged for review.

HOW WE OPERATE

How r77bd Handles Your Account Under These Terms

We apply these terms consistently across all accounts. Here is how we handle the areas that matter most to you — data, security, wallet verification, and how to request a change to your account record.

Account Data & Retention

We hold your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support.

Wallet Verification

When you add a bKash, Nagad, or Rocket number to your account, we verify that it matches your registered identity before processing any withdrawal to that wallet.

Account Security

Your account is protected by a password and, where enabled, an OTP sent to your registered mobile number. Never share your login details; we will never ask for your password.

Requesting Changes

To update your registered name, mobile number, or linked wallet, contact support with valid identification. Changes are reviewed before they take effect to protect your account.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, wallet rules, account actions, and your rights.

Account eligibility depends on your local law and the regions we currently support. It is your responsibility to confirm that using this platform is permitted where you are before registering.

We may suspend or close your account pending a review. Where possible, we will notify you via the contact details on your account and explain the reason for the action taken.

No. Your deposit wallet — whether bKash, Nagad, or Rocket — must be registered in your own name. Mismatched wallet details can result in a transaction being held or your account being reviewed.

Contact our support team through live chat or email with your account details. We will provide a summary of the data we hold on your account within a reasonable timeframe.

Yes. We may update these terms at any time. We will post the revised version on this page, and continued use of your account after that point means you accept the updated conditions.

Raise it with our support team first — through live chat or email. If the matter is not resolved, the dispute process set out in these terms applies to your case.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.